Terms and Conditions

Enrolment & Tuition Fees

A non-refundable registration fee of 65 EUR is payable at the time of enrolment.
All fees must be paid in advance of the tuition.
Any bank charges are payable by the Student or Agent.

Tuition process

The School reserves the right to appoint and rotate teachers.
Tuition time/date may be changed in advance with a written notification (subject to availability of teaching staff / teaching rooms) or through direct negotiation with the Teacher (subject to availability of teaching rooms).
Punctual arrival is the Student’s responsibility. The School will not extend the teaching time due to late arrival.
One lesson lasts 45 minutes (1 academic hour).
The School reserves the right to change teachers, times, rooms and combine classes if necessary.

Group course

Students who booked the group tuition and have no co-students are entitled to be compensated with the individual lessons in amount of 75% of booked group lessons.
30 group lessons may be compensated with 20 group lessons (in case there is a group available) + 6 individual lessons.
As soon as the other student with the same level joins the group, the amount of lessons changes back accordingly.
The School reserves the right to establish the current level of the language of the Student and his/her suitability to the group.
The average number of students in a group is 2-3 people.
The maximum number of students in a group is 5 people

Cancellations and Refunds

Refunds may take up to 1 month from the date when official notification has been received by the School.
No refund can be made for registration fee, visa support, travel expenses and airport transfer.
If the Student cancels the course prior to 30 days before arrival date, the student will be charged the cancellation fine of 10%, if up to 14 days before the course start date – 25%, if less – 50% from the total course price.
No refunds can be made after course has commenced.
In case of genuine personal emergency the Student will receive a course voucher for the time remaining after the approval of the School principal and will be able to continue her/his studies later.
When the visa invitation letter is provided, please check “Visa invitation letter” paragraph.

Public holidays

Fee reductions do not apply where a course includes a public holiday when the School is closed. The lessons missed because of the School closure will be given on different days according to the arrangement between the School and the Student.

Accommodation

Minimum accommodation booking period is 7 nights.
All accommodation fees must be paid in advance directly to the School, not to the Host Family or any other people or institutions.
Arrival and departure dates may be changed in advance by special arrangement, subject to availability.
If the Student wishes to cancel the accommodation booking, they must inform the School in writing in advance.
If the accommodation is cancelled prior to 30 days before arrival date, the student will be charged the cancellation fine of 10%, if up to 14 days before the appointed arrival date – 25%, if less – 50% from the total cost of the booked accommodation and the service commission.
Please note: the School will attempt to resolve any dispute with a Host Family.
The refund policy for Hotel/Hostel/Shared Flat/ Apartments fee is considered individually.

Visa invitation letter

Visa support fee and 50% course pre-payment should be done in 3 days after the enrolment.
Visa fee is non-refundable.
50% course pre-payment is refundable only in case of visa refusal. A proof document should be provided before the course start.
When extendable visa is provided, the prepayment amount is 3 months course price.
All the refunds after the invitation letter is commenced are considered individually.

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