Termini e Condizioni

Enrolment & Tuition Fees

A non-refundable registration fee of 65 EUR is payable at the time of enrolment.
All fees must be paid in advance of the tuition.
Any bank charges are payable by the Student or Agent.

Tuition process

The School reserves the right to appoint and rotate teachers.
Tuition time/date may be changed in advance with a written notification (subject to availability of teaching staff / teaching rooms) or through direct negotiation with the Teacher (subject to availability of teaching rooms).
Punctual arrival is the Student’s responsibility. The School will not extend the teaching time due to late arrival.
One lesson lasts 45 minutes (1 academic hour).
The School reserves the right to change teachers, times, rooms and combine classes if necessary.

Group course

Students who booked the group tuition and have no co-students are entitled to be compensated with the individual lessons in amount of 75% of booked group lessons.
As soon as the other student with the same level joins the group, the amount of lessons changes back accordingly.
The School reserves the right to establish the current level of the language of the Student and his/her suitability to the group.
The average number of students in a group is 2-3 people.
The maximum number of students in a group is 5 people

Cancellations and Refunds

Refunds may take up to 2 weeks from the date when official notification has been received by The School.
No refund can be made for registration fee, visa support, travel expenses and airport transfer.
The cancellation notification must be received at least 5 working days before start of course.
If the Student cancels the course less than 5 days before the course starts s(he) will be charged a cancellation fine of 20% from the total cost of the booked course and the service commission.
No refunds can be made after course has commenced.
In case of genuine personal emergency the Student will receive a course voucher for the time remaining after the approval of the School principal and will be able to continue her/his studies later.

Public holidays

Fee reductions do not apply where a course includes a public holiday when the School is closed. The lessons missed because of the School closure will be given on different days according to the arrangement between the School and the Student.

Accommodation

Minimum accommodation booking period is 3 nights.
All accommodation fees must be paid in advance directly to the School, not to the Host Family or any other people or institutions.
Arrival and departure dates may be changed in advance by special arrangement, subject to availability.
Requests to refund the accommodation cost must be submitted in writing within 1 week after the appointed arrival date. The School reserves the right to deduct a 10% service commission from the total cost of the booked accommodation.
If the Student wishes to cancel the accommodation booking, they must inform the School in writing in advance. If the accommodation is cancelled less than 5 days before the appointed arrival date, the Student will be charged a cancellation fine of 10% from the total cost of the booked accommodation and the service commission.
Please note: the School will attempt to resolve any dispute with a Host Family.

Visa invitation letter

Visa support fee and 50% course pre-payment should be done in 3 days after the enrolment
Visa fee is non-refundable.
50% course pre-payment is refundable only in case of visa refusal. A proof document should be provided before the course start.

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